Delta Air Lines announced that nan first of its premium lounges will unfastened this twelvemonth for travelers connected some coasts.
The news comes aft nan institution came nether occurrence for changing its loyalty programme and restricting entree to its clubs precocious past year.
Delta said nan premium lounges will unfastened astatine airports successful New York, Boston and Los Angeles arsenic soon arsenic this summertime and that entree guidelines are still being finalized.
"We want each of our guests to person a highly personalized and dedicated level of service," said Claude Roussel, vice president for Delta's Sky Club and Lounge Experience. "Premium lounge customers should consciousness welcomed and known erstwhile they locomotion successful nan door, conscionable arsenic they would astatine their favourite edifice aliases restaurant."
DELTA CEO SAYS AIRLINE WILL MODIFY SKYMILES CHANGES: 'PROBABLY WENT TOO FAR'
The lounge astatine John F. Kennedy Airport successful New York — nan biggest successful nan Delta web — will beryllium nan first to unfastened successful June. It will measurement astir 38,000 quadrate feet and see a full-service brasserie and a chef-assisted marketplace pinch unfastened kitchens and dedicated wellness areas, according to Delta.
The lounges astatine Boston Logan Airport and Los Angeles International Airport are slated to unfastened successful nan 4th fourth of 2024. The abstraction successful Los Angeles will span 10,000 quadrate feet and travel pinch an exclusive outdoor terrace. In Boston, members will person entree to a 6,300-square-foot premium lounge.
The abstraction will beryllium connected to nan precocious opened Delta Sky Club, nan bearer said.
Meanwhile, Delta Sky Club will unfastened caller locations astatine nan Charlotte Douglas International Airport successful North Carolina and Seattle-Tacoma International Airport successful Washington and grow its existing locations astatine New York's LaGuardia Airport and Miami International Airport.
The changes travel successful summation to nan 5 caller clubs arsenic good arsenic nan 2 expanded aliases reopened locations that opened successful 2023.
DELTA AIR LINES RESTRICTS ACCESS TO AIRPORT LOUNGES, CHANGES RULES TO EARN ELITE STATUS
Back successful October, CEO Ed Bastian announced that nan bearer would beryllium updating its predominant flyer programme aft caller changes upset immoderate of its astir loyal customers.
Bastian said Delta will make it easier for loyalty members to scope Medallion position starting successful 2025. It will besides make its clubs much accessible to definite customers for longer periods of time.
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The move came aft nan main executive received hundreds of emails aft nan institution announced important changes to its SkyMiles programme successful bid to reside nan surge successful predominant flyers.
"It’s been a situation to equilibrium nan maturation of our rank pinch our request to present premium work experiences," Bastian said successful October. "We made immoderate difficult programme decisions to reside this rumor and guarantee we are delivering elevated work to our Members. But your consequence made clear that nan changes did not afloat bespeak nan loyalty you person demonstrated to Delta."